
Independent hourly carers often ask:
“What’s a fair rate?”
“What are other carers charging?”
“Am I charging too much… or too little?”
The truth?
If you don’t calculate it properly, you will almost always undercharge.
Let’s break it down properly.
🟢 Step 1: Know the Current Market Range
In most parts of the UK (2026):
Agency hourly rates charged to families:
£28 – £40+ per hour
What the carer typically receives:
£12 – £15 per hour
That gap is where agencies cover overheads, admin, advertising, recruitment — and profit.
As an independent carer, you are replacing that system — but not eliminating your own costs.
🟢 Step 2: Typical Independent Hourly Rates (UK 2026)
These vary by region.
Lower-cost areas:
£18 – £22 per hour
Average towns:
£20 – £25 per hour
Higher-cost areas / London:
£25 – £35+ per hour
Specialist skills (complex care, dementia expertise, PEG feeding, etc.) can justify higher rates.
The key is not what “sounds reasonable” — it’s what is sustainable.
🟡 Step 3: What Many Carers Forget to Factor In
Hourly care is not just the hour in the house.
You must consider:
• Travel time
• Mileage or fuel
• Gaps between calls
• Insurance
• Tax & National Insurance
• Pension
• Sick days (you don’t get paid if you’re ill)
• Holiday time
• Admin time
• Training costs
If you charge £18 per hour but spend 20 minutes travelling unpaid between calls, your real rate drops fast.
🔴 The Dangerous Trap: Competing on Price
Many carers think:
“If I charge less than agencies, families will choose me.”
Yes — but if you underprice yourself:
• You attract price-focused clients
• You risk resentment
• You burn out
• You cannot grow
Sustainable rates protect both you and the family.
🟢 Step 4: A Simple Pricing Formula
Here’s a basic framework:
Decide your desired weekly income (realistic and sustainable).
Subtract:
Tax
Insurance
Estimated unpaid time
Divide by the number of actual paid hours you want to work.
Example:
If you want to earn £750 per week
And you realistically have 25 paid hours
Your rate needs to be £30 per hour — not £18.
Suddenly it makes sense.
🟢 Mileage – Separate or Included?
There are four common models:
Model A: Higher flat rate, travel included
Simple and cleaner for clients.
Your hourly rate already accounts for local travel time and fuel.
Best for:
• Compact areas
• Short travel distances
• Predictable schedules
Model B: Hourly rate + mileage charge
More transparent if you travel further distances.
You charge:
• Standard hourly rate
• Plus mileage (often HMRC advisory rate per mile)
Best for:
• Rural areas
• Long travel between calls
• Variable distances
Model C: Care Without Driving Duties
Your role is personal care and support only.
No transporting the client in your vehicle.
This can:
• Keep insurance simpler
• Reduce risk exposure
• Justify a standard hourly rate
Important to state clearly in your agreement:
“This service does not include client transport.”
Model D: Care With Driving Responsibilities
You transport the client to:
• Appointments
• Social activities
• Shopping
• Day trips
This involves:
• Business-use car insurance
• Increased liability
• Wear and tear
• Time in traffic
Many carers:
• Charge a higher hourly rate during driving time
or
• Charge mileage separately
or
• Do both
It is completely reasonable to reflect the added responsibility.
Driving changes your risk profile.
It’s not “just popping to the shops.”
You are responsible for someone vulnerable in a moving vehicle.
That has value.
🟣 Why This Matters
When carers undercharge:
• Care becomes unstable
• Stress increases
• Relationships suffer
When carers charge fairly:
• They stay in the role longer
• Families get continuity
• Everyone feels respected
Fair pay protects dignity on both sides.
🌿 Final JCC Thought
If you are moving from agency to independent, the hardest part isn’t paperwork.
It’s believing your time is worth more.
It is.
If you’re a carer navigating pricing, boundaries, or professionalism in independent care — you’re not alone. This is exactly why communities like Just Care Community exist.